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Company A is a long established financial services firm serving the banking and investment needs of retail as well as institutional customers. The IT organization maintains separate divisions to support retail and institutional customers with a common infrastructure. The IT infrastructure is currently unable to support new ways of communicating with clients such as SMS or ‘twitter’. What is the best way for IT to acquire such communications capability? - COPY

 Show how the new infrastructure supports a st­rategic business goal
 Contract with ISP or other service provide fo­r the capability
 Implement risk based controls that ensure app­ropriate use of such protocols
 Assign appropriate task responsibilities to t­he CTO
 
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