Does the ordering physician provide you with enough medical information (sign and symptoms, diagnosis, etc.) for you to be able to enter your case online?

Would you use live chat on the web for assistance?

Would a physicians radiology order form or checklist in the patient chart help you get the info needed to enter the exam online?

When are you most likely to read email?

How often do you need to call because you cannot find a member in our system?

How often do you need to call because you cannot find a provider in our system?

What is typically the busiest time in your office?

What is typically the busiest day of the week at your office?

What percentage of the time are you finding that you need to call on a case you started on the web?

How long (on average) does it take for you to complete AIMs preauth process ONLINE?

How long (on average) does it take for you to complete AIMs preauth process on the PHONE?

Are you male or female?

Which best describes your office location?

What features, in your opinion, make the web so much more valuable? (check all that apply)

How many different health plans do you have to preauth diagnostic imaging for?

How would you compare this site to other diagnostic imaging preauth systems that you have used?

How many people in your office handle imaging preauthorizations?

How would you rate our communication of system enhancements to this site?

Would you be interested in community forum section on this site, where you could share info and exchange ideas with other users?

How familiar or comfortable are you with the medical terminology used in the clinical Q and A section?

How would you like to be contacted with info pertaining to this site?

What are your favorite interests? (Select all that apply)

How did you first learn about this site?

How likely are you to recommend this site to a coworker or colleague?

How many people are in your office?

What best describes your computer environment at work?

What best describes your age group?

What is your preferred method of interacting with AIM?

Compared to other websites you use during your work day, how easy is this site to use?

How satisfied are you with this website?