As part of its business strategy, Company A has determined to be a low cost service provider. To accomplish this objective, IT has begun an initiative to standardize processes across customers and service offerings: A new customer prospect presents a major revenue opportunity, but only if Company A adopts information practices consistent with the prospects IT standards and architecture. What is the appropriate course of action for IT management to undertake?

In the above scenario, Company As Sr. VP of Sales executed a contract with the prospect that includes significant penalties for non-performance. What is the appropriate action for IT management to undertake?

In the above scenario, do the Sr. VPs actions represent a failure of IT governance?

Who bears primary responsibility should the IT standardization initiative fail to deliver the expected efficiencies in the Company As business processes.

Should Company A fail to have a framework for IT governance, what is most likely to suffer: