Brokers are complaining that the nightly 2 hour maintenance window diminishes their opportunity to enter and complete transactions for international clients. What is the best way to improve system availability?

Retail customers are complaining that the Company does not support online trading. The retail unit does not have expertise in-house to develop and maintain a secure online trading system. What is the best way for it to acquire that expertise?

Due to cost pressures brought about by new regulation, the Company seeks to relocate all data processing to a Company operated off-shore facility. What is the major concern with this tactic?

The Company is experiencing frequent disruptions in system operations. What is the best way to address this problem?

Company A is a long established financial services firm serving the banking and investment needs of retail as well as institutional customers. The IT organization maintains separate divisions to support retail and institutional customers with a common infrastructure. The IT infrastructure is currently unable to support new ways of communicating with clients such as SMS or ‘twitter’. What is the best way for IT to acquire such communications capability? - COPY